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VERSION:2.0
PRODID:-//HDI Skyway//Silkstart Technology Inc.//
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TZID:America/New_York
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DTSTART;VALUE=DATE-TIME:20260308T020000
TZNAME:EDT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
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DTSTART;VALUE=DATE-TIME:20261101T020000
TZNAME:EST
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BEGIN:VEVENT
SUMMARY:ICMI Contact Center Expo Conference Pass Give Away
DTSTART;TZID=America/New_York;VALUE=DATE-TIME:20261026T180000
DTEND;TZID=America/New_York;VALUE=DATE-TIME:20261029T170000
DTSTAMP;VALUE=DATE-TIME:20260914T115936
UID:6aa7e1a81995c705e2af2ec8
DESCRIPTION:DISCOVER. LEARN. CONNECT: BREAKTHROUGHS BEGIN HERE Traditional 
 contact center strategies are buckling under the weight of AI disruption 
 and shifting customer demands. If your leadership team relies on outdated 
 operational theories\, you risk being left behind. ICMI Contact Center 
 Expo 2026 bridges this critical gap. We replace abstract theory with high-
 impact\, peer-led case studies and hands-on training built to solve your 
 toughest operational hurdles. What you&rsquo\;ll take home: Honest Peer 
 Insights: Real deployment lessons from leaders who overcame the exact 
 roadblocks you face today. Validated AI Roadmaps: Step-by-step strategies 
 for secure integration. Workforce Optimization: Modern tactics to elevate 
 human agent workflows. 
LOCATION:tbd
PRIORITY:5
URL:https://hdc-skyway.silkstart.com:443/events/icmi-contact-center-expo-
 conference-pass-give-away
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